Política de reembolso

Our goal is that all our customers are 100% satisfied with their orders. Should you need to return an item for any reason, please contact our store at 786-292-2328 for specific instructions on exchanging your product.

Your Wine Cellar LLC cannot be held responsible for wine damaged by a shipper or inappropriate storage/handling on the part of the shipper. We reserve the right to refuse sales if we deem it to be inappropriate and/or unsafe. We cannot be responsible for damage to wine (including leakage or damaged corks) shipped to you. We recommend for all clients to get insurance on their package. Any order cancellation must be done in 48hrs or less. Unless it is a preorder then there is a 10% charge for processing and cancellation. Otherwise there is a 20% restocking fee. No exceptions! Finally for all full refund for any shipping or order errors on our part, we must have all products back in our possession in good order and unopened before refund is issued.